Lagardère Travel Retail celebrates grand opening of Singapore Duty Free at Tanah Merah Ferry Terminal

Following its appointment to operate the long-term concession earlier this year, Lagardère Travel Retail Singapore has celebrated the official opening of its new duty free store at Tanah Merah Ferry Terminal.

With this opening adding to its existing stores at Singapore Changi Airport, Lagardère Travel Retail is now fully operational across all business lines in Singapore – Duty Free & Fashion, Travel Essentials, and Dining – delivering a complete and seamless offering to travelers and creating added value for landlords and brand partners.

The event signifies the beginning of a strategic long-term partnership between Lagardère Travel Retail and Singapore Cruise Centre (SCC), underscoring both organizations’ commitment to enhancing the travel retail experience for ferry passengers.

Speaking at the official opening, Ann Pang, Lagardère Travel Retail Singapore CEO, said, “It is a privilege to be here today as we celebrate the opening of our new store at the Singapore Cruise Centre. We are excited to embark on this long-term collaboration with Singapore Cruise Centre to elevate the travel retail experience for ferry passengers. Today marks the beginning of an exciting long-term journey together, one that we believe will create memorable experiences for millions of travelers who will pass through this key terminal.

“As Singapore advances towards its Tourism 2040 vision, we are proud to contribute by delivering world-class retail experiences that enhance Singapore Cruise Centre’s role as a key connectivity hub. Backed by our global expertise and innovative approach, we are confident in creating exceptional retail experiences for all travelers here.”

Jacqueline Tan, Singapore Cruise Centre CEO, added, “We are delighted to partner with Lagardère Travel Retail on this exciting journey. The Tanah Merah Ferry Terminal and HarbourFront Passenger Terminal are the key gateway to popular destinations such as Batam and Bintan, where we continue to see strong growth and rising passenger volumes. This new duty free store is a key milestone in enhancing the overall travel experience for our customers.

“We look forward to unlocking the full potential of this partnership and delivering even greater value to travelers in the years ahead.”

The store design draws inspiration from Singapore’s lush landscapes, incorporating calming greens, tranquil blues, natural wood, and coastal accents to evoke a sense of serenity and harmony. Designed to complement the ferry terminal’s architecture, the space creates a seamless connection between land and sea. Passengers are welcomed into an environment that not only enhances their shopping experience but also reflects the spirit and natural beauty of Singapore.

Sustainability lies at the heart of this store design and store construction. From energy-efficient LED lighting to the use of eco-friendly building materials, Lagardère Travel Retail has made deliberate choices to reduce the store’s carbon footprint while maintaining a premium retail atmosphere. Upcycled materials are also incorporated into the stores’ display fixtures wherever possible, reinforcing the company’s commitment to responsible and sustainable design.

Shaping the Future of Travel Retail in Singapore

With SCC’s key role in the Fly-Ferry connectivity arrangement with Changi Airport, this partnership strengthens Singapore’s integrated travel ecosystem, providing passengers with world-class retail choices as part of their journey.

The opening of the new duty-free store also marks an exciting milestone for Lagardère Travel Retail in Singapore, as it now has a complete offering on all business lines: Duty Free, Fashion, Travel Essentials, and Dining. This full suite of expertise positions the company as a one-stop travel retail partner, unlocking greater value for landlords and brand partners while delivering seamless and memorable experiences for every passenger.