November 5, 2025
Tourvest Retail & Catering launches Phase 1 of its Retail Fulfilment Center in Feltham
The facility is designed to redefine airline retail and e-commerce logistics, helping airlines and suppliers connect with customers faster and more efficiently
Tourvest Retail & Catering has launched Phase 1 of its cutting-edge Retail Fulfilment Center in Feltham, UK, “setting a new benchmark for onboard retail logistics and e-commerce fulfilment in the airline industry”.
The Feltham Center sets a new standard in fulfilment with smart automation, agile processes, and unmatched resilience. “Whether it’s trolley packing, home delivery, e-commerce, or drop-shipping, we help airlines and suppliers connect with customers quickly and accurately,” Tourvest stated.
Key benefits include:
• Cost Efficiency through optimized operations and real-time data.
• Risk Resilience with robust governance and continuity planning.
• Flexibility & Scalability to adapt to daily flight and passenger demand.
• Innovation via advanced automated stock management.
• Commercial Advantage through alignment with retail agreements for savings and growth.
“Today isn’t just about opening a new facility, it’s about setting a new standard for airline retail fulfilment,” said Paul Murphy, COO of Tourvest. “Our Feltham Center gives airlines the tools to improve customer experience, streamline onboard retail, and build towards the next generation of e-commerce and home delivery.”
The Feltham Fulfilment Center positions Tourvest as the strategically driven partner of choice for onboard retail and e-commerce. It delivers dynamic, accurate, and personalized service while future-proofing operations for years to come.
