Dubai Duty Free claims two Trip.Com Global Partner Summit awards
Mona Al Ali, Dubai Duty Free Senir Vice President for Human Resources receiving the award from Lu Ju, Deputy General Manager Ctrip Global Shopping, Trip.com Group
Dubai Duty Free received two Trip.com Group Global Partner Summit awards, claiming honors as the ‘Outstanding Travel Retail Partner of the Year’ and ‘Global Outstanding Tourism Partner’. The awards ceremony was held on December 18 at the Abu Dhabi National Exhibition Centre.
Organized by Trip.com Group, a leading global travel service provider, the Global Partner Summit, with the theme of’ A Shared Journey to a Better World’ welcomed guests from across the travel industry, including hotels, airline, tour operators and destination marketing partners, all gathered to envision the future of travel.
Dubai Duty Free was recognized for its outstanding performance and strategic partnership with Ctrip, one of the companies under Trip.com Group. As a key partner for Ctrip Global Shopping and Ctrip Group’s shopping scene in Dubai, the airport retailer plays a pivotal role in offering a wide selection of brands and a world-class shopping experience to Chinese customers.
Salim Dahman, Dubai Duty Free Senior Manager Marketing along with Sunshine Bian, Manager Resourcing & Employee Development receiving the award from Wang Wei, Senior Vice President Trip.com Group
Ramesh Cidambi, Dubai Duty Free Managing Director, said, “We are delighted to receive these two awards from Trip.com Group. To be selected as one of Ctrip’s most outstanding global and travel retail partners outside China highlights the long relationship with Ctrip and the ongoing importance of Chinese travellers to our business.”
Dubai Duty Free Senior Vice President for Human Resources, Mona Al Ali along with Salim Dahman, Senior Manager – Marketing and Sunshine Bian, Manager - Resourcing & Employee Development, accepted the awards on behalf of the operation.
Over the years, Dubai Duty Free has worked closely with Ctrip Global Shopping, adhering to the service philosophy of “user-first” and consistently aligning with Ctrip Group’s user service priorities. The deep cooperation between the two parties has enhanced the high-quality service experience for Chinese outbound travelers, based on mutual empowerment.
In addition, Dubai Duty Free employs a large number of Chinese staff and ran targeted promotions and product listings specifically for Chinese New Year and the Chinese Mid-Autumn Festival, providing exceptional service to Ctrip Group’s customers during their travels to Dubai, which has added value to the services and offered travelers an improved experience.
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