November 21 2024  |  Retailers

Everrich releases ESG Report, hosts sustainable development seminar

By Laura Shirk


At the Supplier Conference: From left to right: Yin-Chang Chen, Director of Everrich Foundation; Ze-Qian Lin, Captain of the Ministry of Interior National Immigration Agency; Tai-An Zhao, Director of Taipei Customs, Ministry of Finance; Wen-Liang Qiu, Director of the Aviation Police Bureau, National Police Agency, Ministry of the Interior; Wei-Fu Yang, Chairman of Taoyuan International Airport; Simon Chiang, Chairman of Everrich; Kevin Chiang, General Manager of Everrich; Yu-yan Jian, President of the Taiwan Tourism Association; Zhi-Qing Wang, Deputy Director of Taipei International Airport; Zhiwei Huang, Manager of Bureau Veritas Taiwan and Samuel Wu, Chairman of Everrich Foundation

Duty Free Shop has once again published its Corporate Social Responsibility (CSR) Report which has been certified by an international third-party impartial organization.

The award makes Everrich the first duty free retailer in the world to receive this certification.

In order to implement ESG (Environmental, Social, and Governance) principles, Everrich said its continues to publish the ESG Reports with higher standards and the latest guidelines. In 2024, the company utilized the internationally recognized ‘Sustainability Reporting Standards (GRI Standards)’ and received verification from the international third-party organization Bureau Veritas Certification (Taiwan).

Everrich held the ‘2024 Sustainable Development Face-to-Face ESG Report Certification and Sustainable Travel Retail Seminar’, kicking off with the certification ceremony for the self-published 2022-2023 ESG Report. The seminar featured two main topics: Green Retail and Sustainable Tourism and Hospitality. The event was attended by Wei-Fu Yang, Chairman of Taoyuan International Airport Corporation, Yu-yan Jian, President of the Taiwan Tourism Association, and 36 partner companies.


Everrich has once again published its updated ESG Report. On the left, Huang Zhiwei, Manager of Bureau Veritas Taiwan with Kevin Chiang, President of Everrich Duty Free

Li Kun-Lin, Founder of TTM face mask, a long-time partner of Everrich and a popular face mask brand internationally, shared insights on the importance of learning to manufacture, sell, and achieve sustainability in order to collaborate globally. Many partners also shared their practices, from production origins and packaging to sales, highlighting the significance of responsible production and consumption.

At the Sustainable Tourism and Hospitality seminar, Xin-Chuan Huang, General Manager of Lion Travel, was invited to discuss low-carbon travel. Everrich also engaged with its partners to explore enhancing food safety and promoting local ingredients through culinary marketing to showcase Taiwan at airport gateways.

The travel retailer has implemented the ‘Everrich 1%’ initiative, advocating for the practice of “1% of time, 1% of management, and over 1% of impact” to fulfill the ESG commitments. As of October 2024, Everrich employees have organized 543 volunteer activities, with a total of 48,192 volunteer hours for the year, embodying the ‘Volunteer Culture for All Staffs’.

In terms of management, Everrich has promoted initiatives such as offering membership points for not using shopping bags, advancing paperless transactions, and receiving dual Green Procurement Awards from the Ministry of Economic Affairs and the Ministry of the Environment. Additionally, the company independently completed a carbon inventory for its Nankan Logistics Center and received verification from the international third-party organization BSI (British Standards Institution), affirming Everrich’s strong commitment to carbon reduction and environmental protection.

To encourage more corporate exchanges and respond to the spirit of ESG, Everrich has hosted the supplier conference for two consecutive years, gathering over 100 participants to pledge their commitment to ESG through actions. At the same time, the ‘Everrich 1% Sustainable Action Exhibition’ showcased the company’s ESG initiatives, leading the industry toward sustainability. In 2024, Everrich was awarded the Taiwan Corporate Sustainability Action Award, recognizing the commitment to implementing SDG 12 (Responsible Consumption and Production), SDG 13 (Climate Action), SDG 14 (Life Below Water), and SDG 17 (Partnerships for the Goals). It is also dedicated to creating a high-quality work environment and a comprehensive benefits system for its employees, earning the ‘Asia’s Best Employer Brand Award’ from HR Asia this year.


The 'Everrich 1% Sustainable Action Exhibition' showcased the travel retailer's ESG initiatives,
leading the industry toward sustainability

Wei-Fu Yang, Chairman of Taoyuan International Airport, expressed his gratitude to Everrich for making the gateway more vibrant. As the ESG leader of Taiwan’s travel retail industry, Everrich has always been a role model for the Airport Alliance, and he looks forward to partnering with the company in reaching the net zero goal.

Everrich Chairman, Simon Chiang, also attended the event. “With our corporate philosophy of ‘Integrity, Professionalism, Innovation, and Public Welfare’, whether it was ten years ago or after the pandemic, Everrich was the first duty-free operator to publish an ESG report. We will continue to demonstrate the spirit of ‘benefiting others’ through actions,” he said.

Everrich President Kevin Chiang commented, “As a pioneer in ESG for the global travel retail industry, we are grateful for the support from many partners along the way. Everrich is committed to creating a ‘1%’ sustainable compounding effect and connecting the sustainable value chain through real actions.”

Moving forward, Everrich will uphold its core corporate philosophy, take on its corporate social responsibility, and work hand in hand with global industry partners to continuously deepen sustainable development.

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