Enhancing passenger experience: Milan Bergamo Airport undertakes major infrastructure upgrades
Milan Bergamo Airport has taken on a series of transformative infrastructure development projects aimed at enhancing the travel experience and operational efficiency.
These upgrades are expected to solidify the airport’s position as an important hub in Northern Italy, providing improved services for both commercial and business aviation.
The ongoing terminal expansion project, which is being implemented in multiple phases, is set to redefine the passenger experience at Bergamo Airport. The first phase involves the expansion of the check-in hall, which will nearly double the current capacity by increasing the number of check-in counters from 33 to 60. This phase is scheduled to be completed during Q2 2025, significantly reducing waiting times and enhancing passenger flow.
The second phase focuses on a new state-of-the-art security control area located on the first floor of the expanded terminal. Equipped with the latest security technology, dedicated family lanes, and a fast-track service, this facility aims to streamline security screening processes. The expected completion for this phase is Q4 2025.
The airport will inaugurate two new non-Schengen gates during Q1 2026 and during Q1 2025, one additional Schengen gate will be opened to cater for the growing passenger numbers.
Accessibility to Milan Bergamo Airport is also being enhanced through various road and rail projects and plans are underway to build a new airport hotel, set to be managed by an international hotel brand. Construction is expected to begin in the coming months, adding another layer of convenience for travelers.
Giacomo Cattaneo, SACBO Director of Commercial Aviation, said, “These infrastructure projects represent a major step forward in Milan Bergamo Airport’s commitment to providing an enhanced travel experience for our passengers and partners. The phased expansions will not only support the increasing passenger traffic but also place us at the forefront of sustainability and innovation in the aviation sector. We are excited to continue serving the growing needs of our passengers while strengthening our role as a gateway to the Lombardy region.”
