Changi Airport voted World's Best Airport at 2023 Skytrax World Airport Awards
Changi Airport in Singapore has been named the World’s Best Airport at the 2023 Skytrax World Airport Awards that were held at Passenger Terminal EXPO in Amsterdam, Netherlands. The airport also received the 2023 awards for the World’s Best Airport Dining, the Best Airport for Leisure Amenities and the Best Airport in Asia.
Lee Seow Hiang, Chief Executive Officer of Changi Airport Group said in a press release, “Changi Airport is honored to be named World’s Best Airport for the 12th time. This recognition is great encouragement to our airport community, who stood firmly together to battle the challenges of COVID-19 over the past two years. We thank them for their dedication to serve Changi’s passengers and the perseverance to keep Singapore connected to the world. To our passengers, we are deeply grateful for your vote of confidence. Your continued support encourages us to keep pursuing service excellence as we expand our offerings to redefine the Changi Experience. We look forward to welcoming everyone to Changi Airport as we rediscover the magic of travel again.”
Edward Plaisted of Skytrax added, “We congratulate Singapore Changi Airport on being named the World’s Best Airport for 2023. After being severely hit during the COVID-19 pandemic, it is pleasing to note that passenger numbers at Changi Airport are now at about 80 percent of pre-COVID-19 levels, and expected to return to pre-pandemic levels by 2024. This recognition for Changi Airport is from the airport customers and serves to underline the airport's popularity with international air travelers. Winning this award as the World’s Best Airport is a very clear recognition of the team effort amongst all staff at the airport who contribute to Changi Airport’s success.”
The Awards are based on the World Airport Survey questionnaires completed by over 60 nationalities of airport customers during the survey period, from August 2022 to February 2023.