December 5 2022  |  Airlines & Airports

iCoupon adds Iceland Airlines and airBaltic to growing portfolio

By Laura Shirk

The freshly signed deals will see iCoupon’s streamlined automated vouchering system implemented into the existing operations of Iceland Air and airBaltic

iCoupon has added two of the most prominent airlines of Scandinavia and the Baltic states to its growing portfolio.

The "freshly signed deals" will see iCoupon’s streamlined automated vouchering system implemented into the existing operations of Iceland Air and airBaltic, providing passengers of both airlines a simple, seamless solution in the case of flight delays.

Leading national carrier, Iceland Air, has a growing network of routes on both sides of the Atlantic and also flies to numerous locations across Scandinavia and wider Europe.

airBaltic flies to more than 70 destinations across the Baltics, enabling iCoupon to strengthen its presence in the region through this partnership. With the airline serving such countries as Bulgaria, Serbia and Romania, the deal will see iCoupon expand its reach into Eastern Europe.

By exclusively adopting iCoupon’s solution, the voucher disruption processes of both airlines will be streamlined from beginning to end, from voucher activation to invoicing and accounting. The solution eliminates the need for physical vouchering in airports, with vouchers of any value issued directly to mobile or printed boarding passes for compensation.

“Iceland Air and airBaltic are premier airlines of their respective regions and fantastic additions to our portfolio. Adding these two leading airlines to our ever-growing list of clients further reinforces our firm belief that we provide airlines, airports and passengers with the most simple and streamlined solution in the inevitable event of flight delays.

“The world has moved on from paper vouchering systems and our platform not only makes the disruption scenario simpler for passengers but also provides an environmentally friendly solution, preventing the printing of millions of paper vouchers.

“The needs and expectations of passengers have changed drastically in recent years, people now expect and demand instant solutions. Providing immediate compensation in a simple and efficient way results in higher levels of customer satisfaction and gives passengers more time to cash in their vouchers at airport retailers. Everybody wins,” comments Richard Bye, CEO at iCoupon.


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