November 21 2022  |  Airlines & Airports

Abu Dhabi Airports to launch biometric tech with touchless boarding

By GTR Magazine Staff

Abu Dhabi International Airport

Abu Dhabi Airports reports it is gearing up to launch advanced biometric technology, which uses a passenger’s facial features as their passport to offer a seamless experience throughout their travel journey at Abu Dhabi International Airport, from the time they arrive at the airport to the time they board their flight.

The technology uses smart cameras to capture an image of the passenger’s face and confirms whether they are cleared to travel. The same information is then used prior to boarding, avoiding the need to present documents again. The use of biometric technology in the aviation industry is a game changing advancement that will, without a doubt, transform the way we travel, and Abu Dhabi Airports are spear-heading this transformation.

The technology will be implemented gradually, and its first phase is currently being tested at the United States Customs and Border Protection (CBP) facility in Abu Dhabi International Airport, the only US immigration preclearance service in the region that allows passengers to clear US immigration while they are still in Abu Dhabi. It will also enable a smooth and quick airport experience upon arrival in the United States.

Introduction of the advanced technology at Abu Dhabi International Airport will herald the start of tailored travel and give passengers a unique travel experience.

Commenting on this major technological milestone, His Excellency Eng. Jamal Salem Al Dhaheri, Managing Director and Chief Executive Officer of Abu Dhabi Airports said, “We are looking forward to leveraging this holistic biometric technology, the first of its kind in the UAE and the world, to further enhance our passenger journey. The project will commence at Abu Dhabi International Airport and then transferred to the new Midfield Terminal in the future as we continue to be committed to enhancing the airport services and experience. We also take this opportunity to recognise Etihad, the first airline to use this technology, as well as NEXT50, our technology partner, and the UAE Federal Authority for Identity and Citizenship, without which today’s ground-breaking announcement would not have been possible”.

His Excellency Major General Suhail Saeed Al Khaili, the Director General of the Federal Authority for Identity, Citizenship, Customs and Port Security said, “This advanced technology provides a smooth passenger customer journey, by leveraging biometric data records, which will enable travellers at Abu Dhabi International Airport to check in, clear immigration, access lounges and board their flights using only biometric data, without the need to present passports or boarding passes”.

This move comes ahead of Etihad increasing flights to John F. Kennedy International Airport in New York from four to 11 flights per week from November 15, 2022. The USCBP technology is also in place at JFK meaning guests flying to Abu Dhabi from New York will also enjoy a seamless boarding experience.

Mohammad Al Bulooki, Group Chief Operations Officer, Etihad Aviation Group said, “This innovation is an important next step in Etihad’s self-service journey. It means Etihad’s US flights become even more streamlined, on top of the benefit of arriving as a US domestic passenger without the need for further delays. This is a showcase of Abu Dhabi’s progress in the expanding field of biometrics, making the journey easier for guests while maintaining stringent security.”

This system, wholly financed by Abu Dhabi Airports and delivered by NEXT50, an Abu Dhabi tech-based company, will be tested on Etihad Airways flights to the US, and is phase one of a major roll-out that will be introduced throughout the entire airport for all airlines to benefit from, in the coming months.

Ibrahim Al Mannaee, Chief Executive Officer of NEXT50, added, “We are committed to supporting the realisation of Abu Dhabi's vision by deploying cutting edge technologies in the aviation industry. The biometric implementation is a testament to our promise to work hand-in-hand with AD Airports, Etihad Airways, and key partners to enable Abu Dhabi International (AUH) to become the most technology enabled airport in the region. The deployment of the innovative biometric solution facilitated by NEXT50 on US flights seeks to deliver a seamless passenger experience to customers.”

The introduction of this advanced technology was announced during on day one of the Abu Dhabi Air Expo 2022, which was hosted by Abu Dhabi Airports at Al Bateen Executive Airport from November 1 to 3, bringing together industry leaders, professionals and enthusiasts of the aviation and aerospace sectors.

REGION Americas Gulf Africa International

Brand News

December 6 2022

Mondelēz WTR launches Ghana mobility…

Part of the next phase of its Travel Retail Made Right sustainability roadmap

December 5 2022

Shiseido Travel Retail introduces…

Shiseido Travel Retail reveals its 2022 Holiday Collection featuring prestige brands SHISEIDO, Clé de Peau Beauté, NARS and…

December 5 2022

Imperial Brands underlines commitment…

Attended the MEADFA Conference as a Diamond Sponsor and highlighted its sustainability agenda​

December 5 2022

Chivas Regal introduces TR exclusive…

​Chivas Regal is launching a limited-edition blend of Chivas Regal 18 Year Old. Available exclusively in global travel retail,…

December 5 2022

​L’OCCITANE opens Caribbean flagship…

In partnership with First body Limited and Essence Corp

December 2 2022

Changi Airport unveils art inspired…

Inspired by the "Forces of Nature" collection by British sculptor Kate MccGwire

November 29 2022

Molton Brown throws it back to…

GTRM interviews Anjun Murari, VP of Global Sales Channels & Strategic Development at Molton Brown in Cannes

November 29 2022

FOREO focuses on inflight expansion…

VietJet Air, Tigerair Taiwan, RwandAir, and more impressively UK Virgin Atlantic to its roster in partnership with 3Sixty…

November 29 2022

Shiseido Travel Retail opens series…

Elevates the Japanese beauty experience at Haikou International Duty Free Shopping Complex

Copyright 2022 DutyFree Magazine. All rights reserved. Privacy Policy Sitemap